Cigna Healthcare Supplemental Benefits

Sales Support Center

Welcome to your sales support and training center. Here you will discover an extensive collection of valuable resources designed to support your learning, boost your earnings, and accelerate the growth of your business. These tools and materials will empower you to enhance your skills and strategies, enabling you to maintain a strong focus on delivering exceptional service to your customers. Our goal is to make it easy for you to start selling – and earning.

 

Why us? What we offer
Cigna Healthcare Supplemental Benefits insurance can help give your customers peace of mind by providing added coverage for the out-of-pocket expenses not covered by most Medicare and standard health plans, including Medicare Supplement and Supplemental Health & Life coverages.

 

For you

  • Dedicated, live Broker support team

  • Online and Mobile platforms for convenient and quick quotes

  • Application submissions with no wet signatures

     

  • CignaforBrokers portal that houses all the tools and resources you need

  • Competitive commissions paid daily

  • 15-month commission advances with no interest

     

For your customers

  • Medicare Supplement premium discounts up to a potential 20% savings

  • Guaranteed Renewable policy for life1

  • Live, 24/7/365 customer service team

  • Healthy

    Rewards® discount programs2

  • Health Information LineSM provides licensed clinicians 24/7/365 via phone to help guide customers

 

 

1 Your policy cannot be terminated for any reason other than non-payment of premium or material misrepresentation in the application for insurance. The company reserves the right to increase premiums on a class basis. Applicants may be subject to medical underwriting and coverage may be rated or denied, or charged a higher plan premium because of any preexisting conditions. This does not apply to applicants who meet Open Enrollment or guaranteed issue requirements. You may cancel this policy at any time by notifying us. Your cancellation will be effective upon receipt of your notice or on such later date as specified in such notice. Cancellation will be without prejudice to any claim originating prior to the effective date of cancellation.

 

2 Healthy Rewards programs are NOT insurance. Rather, these programs give a discount on the cost of certain goods and services. The customer must pay the entire discounted cost. Some Healthy Rewards programs are not available in all states, and programs may be discontinued at any time. Participating providers are solely responsible for their goods and services.

Let's Get Started. Here Are Your Essentials.

Whether you are a newly contracted agent or simply want a refresher on the products, tools and resources available to you, we’ve got all you need. Right here.

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CignaforBrokers

Discover the features of your online broker portal, which offers back-office support, including application status, commissions, product information, and marketing tools.

Read training guide

Read registration guide

CignaforBrokers

 

Have you registered for CignaforBrokers yet?

If not, follow our registration process. Make sure to have your Agent Access Code available, which includes your C + Writing Agent Number + last six digits of your SSN + A.

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ExpressApp

Discover our online tool to quickly quote rates for various products, access resources, and submit business instantly.

Read training guide

Watch training video

ExpressApp

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Application Tracker

This feature provides faster status updates and clear notifications when a policy requires attention during the application process.

Watch training video

 

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Sales & Marketing Materials

Storefront is your go-to platform for downloading, customizing, and ordering sales & marketing materials. This tool is making it easier than ever to get what you need when you need it.

Storefront Ordering Guide

Customized Materials Ordering Guide

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Required Training

Anti-Money Laundering
Required training at no cost to you. If you do not complete this training, your customers’ applications for Whole Life insurance products (including cash-value Riders) will not process.

Read training guide

 

Massachusetts Agent Training

Required annual training and attestation for agents before selling specified disease insurance products in Massachusetts. This includes CSB Cancer and Heart Attack & Stroke Products and Riders.

Read training guide

Complete Attestation form

 

Product Portfolio & Training

Medicare Supplement
Portfolio Overview
(Med Supp)

Learn about plans, underwriting, customer programs, how to write business and our web-based tool, ExpressApp.

Accident Treatment/Choice Accident (AT/CA)

Learn more about this indemnity-style policy that helps customers pay medical and other costs if they have a covered accident.

Cancer Treatment (CT)

Learn about this policy for covered cancer treatment costs that also helps pay for out-of-pocket, care-related expenses.

Choice Hospital/Flexible Choice Hospital Indemnity (Senior) (CHI/HI)

Learn about this product that helps pay for hospital stays, ER visits, observation and more.

Dental, Vision, & Hearing (DVH & DVH Plus)

Learn about our most popular product that includes dental features such as no waiting period and plans with up to $5,000 in dental coverage.

Flexible Choice Cancer, Heart Attack & Stroke (FCCHS)

Learn about the policy plus four riders that provide customers with flexible, affordable ways to add financial security.

Short-Term Care (STC)

Learn about our plan that offers coverage for both facility and home care.

Broker Tools & Resources

CSB offers a variety of tools to help you throughout the sales cycle.

Agent Guide

Critical information you need to sell including details on each product, their riders, the sales process and underwriting guidelines.

Agent Guide – English

Agent Guide - Spanish

 

Product Availability Guide

A digital guide that provides real-time updates on the products available in each state.

Product Availability Guide

 

 

 

 

 

 

 

Product Portfolio

High-level overview of our Supplemental Benefits product portfolio, which includes Medicare Supplement and Supplemental Health and Life products.

Product Portfolio - English

Product Portfolio - Spanish

 

Interactive Product Overview Presentation

Interactive presentation that offers a comprehensive overview of each product, including customer examples and downloadable brochures.

Product Overview Presentation

 

 

 

 

 

Social Media Kit

Training on social media with a focus on how to build a presence on Facebook and LinkedIn. Upon completion, participants can access a pre-designed library of social posts.

Social Media Training - English

Social Media Training - Spanish

 

Customer Prospecting Kit for Brokers

Customizable marketing materials that let you add your contact details. Flyers, direct mail, email, and banner ads are available for most products.

Broker Prospecting Kit

Need Help? Contact Us.

Services

Phone: 877.454.0923
8:00am–5:30pm CST, Mon–Fri.

Email: CSBNewBusiness@Cigna.com

Support

Phone: 877.454.0923
8:00am–8:00pm ET, Mon–Fri.

Fax: 888.670.0146

Email: CSBSupport@Cigna.com

Refer to CignaforBrokers.com for ordering.

Addresses

Cigna Supplemental Benefits

PO Box 5725

Scranton, PA 18505-5725

Cigna Supplemental Benefits

11501 Alterra Parkway

Austin, TX 78758

Customer Services

PO Box 5700

Scranton, PA 18505-5700